Q. I'm not comfortable with mail order purchasing. Can I see the equipment before I buy it?
A. Yes, certainly! Just stop by our location and you can experience our products hands-on. See vehicles being upfitted and experience the friendly and knowledgeable service we are known for.

Q. How much does it generally cost to get my van or truck up fitted?
A. It depends on how much equipment you want and how customized you want your vehicle to be. For a van, a complete shelving package with a safety / security partition will typically run around $1000 installed, and go up from there. Most of our customers that add drawers, ladder racks, and some accessories spend $1500 to $2000 to have us up fit their vehicle. For a truck, a cross bed box with an over-the-cab ladder rack will typically run around $900.

Q. How long does it take to get my van or truck upfitted?
A. Typically, your vehicle will be out of service for one day or less. Some items can actually be installed while you wait. We do everything we can to reduce your vehicle's down time.

Q. Can I install the equipment myself or does Neil's Automotive Service, Inc. have to do it?
A. That is entirely up to you. All of our equipment has assembly and installation instructions, and we're always available for any questions you might have. But most of our customers prefer to have us do the installation to get it done quickly and to make sure it is done right the first time! Also, all of our installations are guaranteed and ensure that equipment warranties will be honored.

Q. What if Neil's Automotive Service, Inc. doesn't have a branch near me?
A. Neil's Automotive Service, Inc. is partnered up with many other companies throughout the country. We'll often see if there is someone in your area who can help you. And if not, we can ship equipment directly to you.

Q. How does Neil's Automotive Service, Inc. install the equipment if I'm not nearby?
A. We offer field installation service for customers within certain areas. For that information contact our office for more details.

Q. Ok, I'm in the process of buying a new vehicle. So, what do I do now?
A. Come by or give us a call right away. We will give you ideas to help you select the right equipment to fit your needs.